Refund policy

Print on Demand Items

All print on demand products are made to order just for you. Because of this, we have a limited return policy.

We Accept Returns For:

• Wrong item shipped
• Item damaged during shipping
• Poor quality or defective print
• Manufacturing defects

If you receive an item with any of these issues, please contact us right away. We'll work with our supplier to resolve the problem and issue a return or replacement.

We Cannot Accept Returns For:

• Wrong size ordered
• Wrong color ordered
• Wrong design selected
• Incorrect personal information provided

Please double-check your order before completing your purchase. We want you to love your items, so make sure all details are correct.

How to Request a Return

If you believe your item qualifies for a return, please contact us at hello.favoritethingsonline@gmail.com with:

• Your order number
• Photos of the issue
• A brief description of the problem

We'll review your request and get back to you within 5-7 business days.

Thank you for shopping with Favorite Things!